AYDINBEY QUEEN’S PALACE & SPA / BELEK- ANTALYA
CATEGORY : 5 Stars
Hotel CONCEPT : Ultra All Inclusive
ADDRESS : Kadriye Beldesi / BELEK / Antalya / Turkey
PHONE : +90 242 324 90 04 FAX : +90 242 324 90 03
e-mail : info@aydinbeyhotels.com.tr WEB-PAGE : www.aydinbeyhotels.com.tr
FOUNTAIN DATE : 2019 June
LAST RENOVATION : 2021 TERRITORY : 17.000 m²
LOCATION : Antalya City Center 30 km Antalya Airport 20 km Belek Center 7 km
TOTAL CAPACITY : 360 rooms / 654 beds /1 bloks / 5 floor

STANDART
-319 rooms
-26 m2.
Laminated floor, Shower, WC, Direct Dial
Phone, Split Air-condition, Hairdryer,
Satellite LCD TV, Minibar, Safe Box, Kettle,
Tea and coffee set, Balcony. 1 twin bed and
1 single.

FAMILY
- 37rooms
- 32 m2.
2 separate rooms, Laminated floor, Shower,
WC, Direct Dial Phone, Split Air-condition,
Hairdryer, Satellite LCD TV, Minibar, Safe
Box, Kettle, Tea and coffee set, Balcony. 1
twin bed and 3 single.

BEACH &POOLS

SLIDE POOL
109 M2 OF FRESH WATER
AND 4 WATER SLIDES

MAIN POOL
954 M2 WITH FRESH WATER
AND 60 METERS CHILDREN POOL

INDOOR POOL
98 M2 HEATED INDOOR POOL
WITH 7 METERS OF
CHILDREN POOL

RESTAURANTS & BARS
Breakfast Monzῡ Ana Restaurant Open buffet 07:00 - 10:00
Late Breakfast/ Mini Buffet Monzῡ Ana Restaurant Open buffet 10:00 - 11:00
Lunch Monzῡ Ana Restaurant Open buffet 12:30 - 14:30
Snack Anfi Bar Open buffet 12:30 - 16:00
Snack Snack bar Open buffet 12:30 - 16:00
Tea Time Monzῡ Ana Restaurant Open buffet 16:30 - 17:30
Pattisserie Pattisserie Open buffet 18:00 - 23:00
Dinner Monzῡ Ana Restaurant Open buffet 19:00 - 21:00
Fruit and sandwich Monzῡ Ana Restaurant Open buffet 01:00- 07:00
Night buffet Monzῡ Ana Restaurant Mini open buffet 23:30 - 01:00
Ice cream Snack bar Self Service 14:30 - 16:30
Queens Bar Local and import alcohol Table service 10:00 – 00:00
Lounge Bar Local and import alcohol Table service 24 H
İnfinity Bar Local and import alcohol Table service 10:00 - 00:00
La Sponda Bar Local and import alcohol Table service 10:00- 17:00
Gabbiano Bar Local and import alcohol Table service 10:00- 16:00
Monzu Restaurant Local and import alcohol Table service 12:30 -14:30
19:00-21:00
Angel and Demon Bar Local and import alcohol Table service 23:00 - 02:00
A la Carte Service Bar Local and import alcohol Table service 19:00 - 21:00
Mini Bar Soft drinks Service Every day

A LA CARTE RESTAURANTS

Yihe Yuan A’la Carte

Far East cuisine for your special evenings from

19:00-21:00

L’Olive A’la Carte

İtalian restaurant with the variety of Medetteranian
cuisine to spent time with the loved ones

19:00-21:00

RULES

You have one free dinner in a la carte for 1
week of accommodation.

RULES

You supposed to make a reservation from 10:00 till

11:00 in Guest Relation office.

ENTERTAINMENT

EXTRA
Water Sports (Jetski, Para
Sailing), Game Room
(Bilardo, Bowling),
Internet Café, Spa
treatments, Laundry,
Hairdresser, Doctor.

DRINKS
Tryout our renewed bar
menu! Best barmen +,
Best drinks = Best
holiday ever!

INTERNET
Wi-Fi will cover all the
territory of the hotel on a
High speed. Be free to
watch movies in your
room!

ANIMATION CREW
Our animation crew
speaks 4 languages and
they are always there to
help you and entertain
your stay!

FREE
Darts, Gymnastics, Pool
Games, Step Aerobıc, Water
Polo, Bocca, Tournaments,
Daytime and Evening
Entertainment Shows

NIGHT LIFE
Be active, enjoy you vacation,
party 24/7 in non-stop mode.
Best evening show, parties
and much more

MINI-CLUB

Your kid from 4 to 12 y.o. will learn and
play, while you have a time of relax. We
are always there to make your stay
maximum comfortable for you and your

kids.

Everything for child dreams – kids pool, kids
slides, kids fun zone, lots of toys and own
playground. Entertainment program from the
mini-club, keep an eye at animatıon board to see

what events are there.

SPA & WELLNESS
FREE
SAUNA
HAMMAM
FREE
JACUZZI
SALT ROOM
FITNESS CENTER

EXTRA
MASSAJ
PEELING
MASKS
DOCTOR
HAIR DRESSER

PROMOTIONS


Do You have birthday, honeymoon or
anniversary? Left a note and you will
have a free dinner in a la carte and a
special surprises.

Keep tracking our agenda to know
what entertainment we have this
month. Don’t catch concerts of the
popular stars on our scene.

If You are a travel agent let us
know and we will make a tour
to the hotels of the group for
you to expire your knowledge.


HYGIENE AND SAFETY STRATEGY
OBJECTIVE 01

The purpose of this certification document is to prevent the negative consequences of the Covid-19 pandemic and to develop further steps, as well as prepare touristic facilities, ensure maximum hygiene and safety, and the introduced measures must be implemented in accordance with the decree of the Ministry of Culture and Tourism of the Republic of Turkey in order to prevent spread of the Covid-19 virus.

02 BASIC DOCUMENT
This evaluation form is issued by T.R.Ministry of Health, T.C. Ministry of Family, Labor and Social Services, T. C. Ministry of Agriculture and Forestry, Ministry of Health, Scientific Committee, WTO-World Health Organization, Public Health Law, Veterinary Services No. 5996, Plant Health, Food and Feed Law, Hygiene and Sanitation Management Systems TSE 13811, National and International Health and tourism sectors have been prepared based on application examples.

03 NEW LAYOUT
Relevant government agencies or organizations monitor the activities of tourism enterprises. The declared precautions are fully respected. An enterprise-wide protocol covering hygiene rules / practices against COVID-19 is prepared and evaluated at regular intervals, problems, solutions made and implemented by government agencies or organizations are encountered. Updated subject to measures. According to the protocol, when identifying signs of the disease, the personnel’s approach to the client and the actions to be taken are also defined. In addition, the general use of the Social Distance Plan has been prepared for related areas. Written and visual information on measures and practices to prevent COVID-19 at the reception of guests is prepared and placed where the guest and staff can easily see throughout the facility. Social distance marks are made wherever demarcation is needed. If a guest or staff is identified with a suspected illness, the patient is isolated, the staff takes precautions if a diagnosis of COVID-19 is made. After sending the patient to the hospital, the used room is disinfected, in accordance with standards and ventilation is provided.

04 SAFETY / GUESTS RECEPTION
Guests are greeted by the security department at the main door. Guests head to the front door.
At the entrance to the lobby, non-contact measurements of the temperature of guests are carried out.
A disinfection carpet is located in the lobby, and disinfectants will be available in public areas.
Personal protective equipment, such as masks / gloves, are available upon request.
Guests will be required to inform about the presence of chronic diseases or contact with people diagnosed with COVID-19 in the last 14 days.

05 FRONT OFFICE
Guests cannot assemble in front of the counter.
Registration cards and pens are provided to guests after disinfection in places located in accordance with the social distance rule (1.5 m).
The disinfectant is stored at the front desk and in all accessible places
Rooms will be given to another guest 24 hours after they have been vacated.
Registration cards filled in by guests are collected and check-in is carried out alternately.
Phone numbers that can be contacted in an emergency are requested and recorded.
Information on the rules of social distance (1.5 m) is available throughout the territory.
Concepts and rules are broadcast on TV in the rooms

06 RESTAURANTS
• Disinfectants will be installed at the entrance to the restaurant and intermediate areas.
• The restaurant is organized in accordance with the rules of social distance (1.5 m).
• Disposable salt / pepper / sugar is used on tables.
• Restaurant staff will use disposable masks / visors / gloves during service.
• Tables are cleaned with a disinfectant after each guest.
• Disposable plates and glasses will be used in open areas.
• Each buffet will have staff.

07 BARS
Social distance in all bar areas (1.5 m) will be adjusted according to the rules.
Disposable cups / Plates will be used in open areas.
Optional bottle / can products will be served. (Paid)
Social distance rules will be applied in all desks.

08 GUEST RELATIONS
Protective mask or visor is used.
Communicates according to social distance rules while talking to guests.
Avoids physical contact with the guest.
He informs the guests about the general assemblies and the concept.

09 GENERAL RULES
All employees will be informed about Covid- 19 and undergo hygiene training.
A non-contact thermometer is located at the main entrance and entrance to the restaurant.
Disposable disinfectants and disposable masks / gloves will be served to guests in accessible places.

HOW İT WİLL CHANGE
All installations and equipment (energy, heating, ventilation, air conditioning equipment, dishwashers, washing machines, refrigerators, elevators, etc.) will be periodically checked and serviced by an authorized service and trained specialists
Periodic meetings and inspections will be held with the heads of departments responsible for food safety and hygiene to evaluate precautionary measures and procurement algorithms for goods, warehouses, kitchens and food warehouses

HYGİENE RULES /10 PUBLIC AREAS AND TOILETS
Often ventilation of common areas is carried out.
The air conditioner will be serviced again.
The beach and pool areas are adjusted in accordance with the rule of social distance.
General purpose taps, soap dispensers, disinfectants will be equipped with photocells.
The common areas are cleaned according to the cleaning schedule.
Guest areas, elevators, elevator buttons, toilets, door handles, tables, coffee tables, stair handles are constantly cleaned with a disinfectant

11 ROOMS
The room is cleaned in accordance with the standard cleaning plan. The cleaned areas are subsequently disinfected. Before starting to clean the room, the windows open and ventilate the room.
Housekeeping use face masks and gloves. Different gloves are used when cleaning the bedroom and bathroom
Disinfectant dispenser is located in the rooms
The glasses in the room will be used disposable
Different rags will be used for each room


12 KITCHEN
• It is cleaned in accordance with the entire plan for cleaning the kitchen; after cleaning, the area is also disinfected.
• All kitchen staff will use masks or visors.
• Kitchen staff will use masks or visors / gloves during preparation and maintenance.

13 FITNES / SPA USAGE
• Turkish bath, sauna, steam bath etc. Our guests will be able to use the places for a maximum of 30 minutes, followed by a minimum of 15 minutes of cleaning and disinfection.
• The number of people in the hall and the guests will be taken in periods after disinfection by making arrangements at the entrance and exit times of the hall, if necessary.
• By controlling the humidity level continuously, appropriate air quality will be provided in the spa.

14 TECHNICAL SERVICE
Technical service workers going to the guest room use a mask / protective visor.
If there are guests in the room, close contact is not established
Pool values are ensured to be at the rates determined by the ministry


15 ANIMATION
1) In entertainment activities, planning is done in accordance with social distance rules.
2) Activities in close contact with the guest are avoided.
3) Amphitheater is prepared according to social distance rules.
4) The children club, children room, children playground in the facility will not be opened in terms of COVID-19 measures.


16 RENTERS IN FACILITIES
• All tenants use masks / protective visors and gloves.
• All tenants are responsible for the disinfectant of their area.

17 STAFF
• All staff are given training on preventing epidemic.
• All personnel are trained on the basis of departments about the rules and new standards to be followed.
• Social distance rules are also applied in personnel areas.
• Disinfectants are placed in personnel areas.
• Personnel protective equipment is covered by the facility.

18 OTHER MEASURES
• Information will be provided on the social media and hotel website.
Online systems will be used for guest requests.
• Guest surveys will be filled online.
• It will be ensured that the staff can communicate with the same guest as much as possible.
• Creating a quarantine room within the facility
• A healthcare worker trained in the pandemic will be kept with appropriate health equipment.