The hotel is located in the Embarcadero area of San Francisco, along the waterfront near the San Francisco Ferry Building. The city center is a few minutes away in public transportation, for which there are links by the hotel. There are a number of restaurants and bars in the neighbourhood. Guests are welcomed into a lobby with 24-hour reception. Facilities include air conditioning, hotel safe and lift access. Guests can dine in the cafe, bar or restaurant. The hotel also features WI-Fi, room and laundry services.