As you may be aware from the recent sad news, the Monarch Travel Group entered administration on Monday 2nd October, therefore this will have an impact on your holiday. This has affected a large number of bookings and we have to prioritise those by departure date, we will be contacting passengers with their options in due course. Please be rest assured that your holiday is financially protected.
We understand how frustrating this is for you, however, it would be appreciated if you could hold off from calling us and we will contact you. This will help accelerate the process for our team contacting all our clients and finding alternative arrangements. We are aware that you are concerned about your holiday, but rest assured that we will contact you and hope you understand that we must consider passengers going in the next few weeks as a matter of urgency in the first instance.
For passengers currently overseas please check monarch.caa.co.uk for confirmation of your new flight details which will be available a minimum of 48 hours in advance of their original departure time. This website will be frequently updated with the latest information. Customers currently overseas shouldn't go to the airport unless their flight back to the UK has been confirmed on monarch.caa.co.uk. Your co-operation is appreciated in this matter and our team are working hard to contact all affected customers.
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