General description:
The hotel Moon Palace - The Grand, especially popular with honeymooners, is located in the vicinity of its own sandy beach, linked by a free shuttle service. At the beach are sun loungers and sun umbrellas free of charge available. The nearest town is Cancun Airport. In the vicinity of the hotel are a number of shopping facilities and a supermarket. In the evening, you can go dancing in a nightclub in the hotel’s surroundings. For mobility there is a taxi rank and a car rental company. The airport (CUN) is approx. 32 km away. The hotel and airport are linked by a shuttle (for a fee) 24 h a day. There is also a shuttle to city center (for a fee).

Amenities:
The 4-storey spa hotel consists of a main building and 9 adjoining buildings, and has 1316 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 22 lifts, an air conditioning, a safe (for free), a kiosk, a mini market, various other shops, a sky bar (open from 18:30 - 23:00), discotheque (open from 22:00 - 03:00), a theater, a parking area (for free), a security entry system as well as a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 12 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the modern hotel you will find 9 fresh water pools with a separate children´s pool (open from January to December). Here, there are sun loungers and sun umbrellas for free available. At the pool bar you can get refreshing beverages (open from 10:00 - 18:00).

Meals:
Breakfast from the buffet.

Sport and Leisure:
Sports and entertainment: Tennis (for free), billiards (where applicable, for a fee), darts (where applicable, for a fee), table tennis (where applicable, for a fee), mini golf, football, basketball, fitness, beach volleyball, aerobics, yoga and pilates. A golf course is in the vicinity of the hotel. Bicycle rental, bicycle storage room (for free) and guided bike tours (for free). Solarium free of charge. Spa area with sun terrace, sauna, whirlpool, steam bath and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. For the entertainment of young guests there is a children´s play area. Child supervision: mini club, babysitting (for a fee) and activity programme for children from 4 - 12 years (daily from 09:00 - 22:00). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. No alcoholic beverages in this hotel. Languages spoken: English and Spanish. Accepted methods of payment: Visa, Euro / MasterCard and American Express.

Grand FamilyRoom (GardenView):
With balcony.

Grand FamilyRoom (GardenView, Non-Refundable):
With balcony.

GrandDeluxe Room (GardenView, Balcony or Terrace):
With balcony.

GrandDeluxe Room (GardenView, Balcony or Terrace Non-Refundable):
With balcony.

Grand Room (GardenView, SwimUp-PoolTerrace):
With balcony.

Grand Room (GardenView, SwimUp-PoolTerrace, Non-Refundable):
With balcony.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax