General description:
Approx. 100 m from a sandy/rocky beach is situated the hotel Palmaia, The House of Aia. At the beach, there are sun loungers free of charge available. The town Playa del Carmen is around 5 km away (Cancun around 74 km). The nearest shopping facilities are located approx. 5 km from the hotel. It is 5 km from the hotel to the nearest bars and restaurants. Entertainment facilities such as a cinema are approx. 5 km away. The following attractions can be reached from the hotel: Tulum (approx. 66 km away), Akumal (approx. 41 km away), Xplor/ Xcaret / Xenses (approx. 10 km away) and Crococun (approx. 42 km away). For mobility there is a taxi rank (around 100 m away). For medical treatment in emergencies there is a hospital around 5 km away. The airport (TQO) is approx. 91 km away. The hotel and airport are linked by a shuttle (for a fee). Another airport (CUN) is located approx. 55 km away.

Amenities:
The 4-storey hotel consists of a main building and 4 adjoining buildings, and has 234 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby, an air conditioning, a safe (for a fee) as well as a parking area (for free). For the meals, there are 4 restaurants. You can relax in good company in the hotel bar. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access. Room service and concierge service are free of charge. Medical service is available for a fee. For the laundry service the hotel charges a fee (where applicable).

Pool:
In the outdoor area of the hotel you will find 3 pools.

Meals:
All inclusive: breakfast, lunch and dinner.

Sport and Leisure:
Sports and entertainment: Fitness. A golf course is approx. 15 km from the hotel. Spa area and massages available for a fee. Child supervision: mini club for children (from 3 - 12 years). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: American Express, Euro / MasterCard and Visa.

Double FamilySuite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

SingleUse FamilySuite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

King Suite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

King SingleUse Suite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

2 Queen Beds Suite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Queen SingleUse Suite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Double Superior Suite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

SingleUse Superior Suite (Ocean Front):
With double bed or king size bed, balcony, minibar (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Bathroom with bathtub and shower.


ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax