General description:
In the vicinity of a sandy beach is situated the hotel Sandos Caracol Eco Resort. At the beach are sun umbrellas free of charge. The town Playa del carmen is around 8 km away (Cancun around 62 km). A supermarket and other shopping facilities can be reached after 8 km. It is 8 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 8 km away. Further entertainment facilities such as a cinema are approx. 8 km away. The following attractions can be reached from the hotel: Xcaret (approx. 15 km away), Xel-Ha (approx. 54 km away), Tulum Ruins (approx. 68 km away) and Coba (approx. 115 km away). For mobility there is a taxi rank (around 5 m away). For medical treatment in emergencies there is a hospital around 9 km away. The airport (CUN) is approx. 55 km away. Another airport (TQO) is located approx. 91 km away.

Amenities:
The 3-storey spa hotel has 956 rooms. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, an air conditioning, a safe (for free), a coiffeur, a mini market, various other shops, discotheque, a theater, a parking area (where applicable, for a fee) as well as a money changing facility. For the meals, there is a restaurant (air-conditioned) and a snack bar. In a total 10 bars, you can relax in good company. Room cleaning and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find 3 fresh water pools with a children´s pool. Here, there are sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast from the buffet.

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee), billiards (where applicable, for a fee), table tennis (where applicable, for a fee) and fitness. A golf course is approx. 10 km from the hotel. Bicycle rental. Spa area, sauna, whirlpool and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. Child supervision: mini club for children (from 4 - 12 years), babysitting (for a fee) and activity programme for children from 4 - 12 years.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Euro / MasterCard and Visa.

Double Superior FamilyRoom (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Single Superior FamilyRoom (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Double FamilySuite (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Single FamilySuite (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Double Penthouse (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Double Penthouse (PoolView):
With baby cot (where applicable, for a fee). Room size: 62 m².

Single Penthouse (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Single Penthouse (PoolView):
With baby cot (where applicable, for a fee). Room size: 62 m².

Double Club Penthouse (GardenView, Private Jacuzzi Terrace):
With baby cot (where applicable, for a fee).

Single Club Penthouse (GardenView, Private Jacuzzi Terrace):
With baby cot (where applicable, for a fee).

Double Royal Penthouse (Balcony):
With baby cot (where applicable, for a fee).

Double Deluxe Room Club (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Single Deluxe Room Club (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Double Superior Room Club (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Single Superior Room Club (GardenView, Balcony):
With baby cot (where applicable, for a fee).

Double Royal Room (Balcony):
With baby cot (where applicable, for a fee).

Double Superior Room (PoolView):
With baby cot (where applicable, for a fee).

Single Superior Room (PoolView):
With baby cot (where applicable, for a fee).

Double Suite (PoolView):
With baby cot (where applicable, for a fee). Room size: 62 m².

Single Suite (PoolView):
With baby cot (where applicable, for a fee). Room size: 62 m².

Double Royal Suite (Balcony):
With baby cot (where applicable, for a fee).
ERRATA:
Mandatory Deposit - Currency:USD; Fee Amount:280; charge cycle:per Room; charge method:credit card only
Tax Payable Locally - Currency:USD; Fee Amount:6; charge cycle:per Room per Night; type:eco tax
Customer Information - Comment:The check out is at 12:00 pm noon with stay at the property no later than 1:00 p.m. After that time there will be an extra cost of $20 USD per person/per hour, direct payment at reception.
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