The hotel is located in the downtown, right in front of the well-known Park las Palapas, close to most of the banks, shopping facilities, city centre and restaurants zone. Playa las Perlas beach is around 6 km away, and Playa del Carmen is some 45 km away. The hotel is located just 2 blocks away from the bus station, 5 minutes from the entrance to the hotel zone and 20 minutes from Cancun International Airport.

The hotel offers a total of 42 rooms, including 22 standard rooms and 20 kitchenette junior suites, to accommodate guests' needs during either a leisure or business trip. All services are designed to provide value and comfort. Facilities at this air-conditioned hotel include a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, Internet access, a laundry service and a car park.

All rooms have a private bathroom with a shower and hairdryer, a double bed, cable TV, a safety box, individually regulated air conditioning, a telephone and free wireless Internet.

The hotel has an outdoor swimming pool with 2 levels, the first of which is for children and the second of which has a depth of 1.6 m. Sun loungers are available on the nearby sandy beach.